We, and the relevant bodies, are aware of an email scam fraudulently using the names of registered IP Attorneys, attempting to ‘scare’ applicants into registering trade marks. The emails contain false and misleading information. For more information please read our blog here.

Trade Mark Infringement

The laws operating in Australia basically state that a person will be considered to have infringed a trade mark if they use a ‘sign’ (without registration or permission) that’s the same, or confusingly similar to a sign that someone has registered as a trade mark. There are specific circumstances in which it will be found that trade mark infringement has not occurred. For example, if the person has used the sign for longer than the registered person.

A person who has registered a trade mark is entitled to take action against another person for trade mark infringement where appropriate. Trade Mark Infringement is complicated and there is not always a black and white answer as to whether a trade mark has actually been infringed. If you have received a letter claiming that you are infringing the rights of another person’s, please contact us for advice. As your Trade Marks Attorneys, we will review any letter you have received and provide preliminary advice on your situation at no charge. You may then choose to engage our services to respond to the letter on your behalf.

Seek the advice of a Trade Marks Attorney before issuing a letter of demand. Doing so prematurely could see you in trouble for making groundless threats.

If you have registered a trade mark and believe that someone else is infringing your rights, contact us now to discuss the options available for you. It’s important to note that issuing a letter or similar demands without the right to do so could be viewed as the making of groundless threats, which is prohibited under the Trade Marks Act 1995. If you make such a groundless threat concerning trade mark infringement, the person receiving the threat may be able to take action against you, so, it’s crucial to ensure you are within your rights before threatening legal action against others. The first consultation with our Trade Marks Attorneys will be free of cost and of obligation. This will allow us to determine whether it is appropriate to issue a letter of demand on another person to cease and desist their use of the similar name or other sign.

For a general overview on this topic, this article on the basics of trade mark infringement is helpful, otherwise read on for some more detailed insights.

Circumstances where trade mark infringements can happen

As mentioned, trade mark infringement occurs when the exclusive legal rights attached to a registered trade mark are violated without permission from the owner of said trade mark.  A mark or sign can include a letter, a word, name, number, aspect of packaging, slogan, shape, colour, sound or smell – or a combination of any of these.

There are some instances where infringements can occur:

  1. When someone uses a sign which is substantially identical or deceptively similar to a registered trade mark in relation to the same nominated goods or services of the registered trade mark. Consumer deception or confusion about the origin of the goods or services is highly likely.
  2. When someone uses a sign which is substantially identical or deceptively similar to a registered trade mark in relation to goods or services that are closely related to those of the registered trade mark. Consumers may be confused and assume that the goods come from the same source.
  3. When someone uses a ‘well-known’ trade mark

Infringements can only happen in the course of trade.  In other words, the sign has to be used in a commercial context for any infringement to occur. Further, the sign has to be used as a trade mark – meaning as the distinctive element/sign being used to distinguish the relevant product or service from others.

At face value, these circumstances may seem clear cut and consequently it would be easy to identify infringements.  However, the reality is that trade mark infringement is complex and there is often much more to it than meets the eye.  

Perception and reality are two very different things and each situation should be examined on a standalone basis.  That’s why we always urge trade mark owners to seek expert advice before jumping to conclusions. 

Mark My Words Trademark Services has advised many clients who have legal grounds for pursuing action against transgressors, but you need to be aware that if you make unsubstantiated legal threats against someone, you may face reciprocal action which can have significant legal and financial consequences.  Our blog on ‘Understanding Trade Mark Infringements and Disputes in Australia’ provides more details on this issue, plus it covers the wider spectrum of trade mark breaches.

My trade mark is being infringed…what do I do?

It’s vital to act promptly but also to follow carefully considered procedures if you suspect your trade mark rights are being infringed.  This will help limit any damage to your reputation and your bottom-line as well as avoid the risk of you making false accusations.

If you believe infringement is happening, you need to gather strong evidence to support your claims.  Things like visual proof (photos, videos, screenshots, physical examples), details of where the mark is being used, evidence of how your business has been or will be harmed as a result of the alleged infringement as well as proof of the sources of your evidence will all be crucial elements in supporting your case. Of course, evidence of your registered rights will be necessary.

A trade marks attorney will be able to review your situation objectively to ascertain whether or not there’s any validity to your claim.

If there are grounds for legal action, they will then likely advise you to write a Cease and Desist Letter.  This letter will set out your position and give the other party the opportunity to right the wrong.

Important points about a Cease and Desist Letter

Points to cover in a Cease and Desist letter include:

  • An outline of your exclusive rights as a trade mark owner
  • Specifics with regard to the alleged infringement
  • Recommended actions that the infringer should take (for example, changing their business name or brand name/identity) in order to stop the infringement
  • Legal steps you intend taking if the transgression persists

Should this letter not result in the infringer taking the appropriate action, you can take further legal action by going to mediation or by filing an infringement claim. 

If the case goes to court and you are successful, the court may order:

  • An injunction to stop the infringing activity
  • Damages or account of profits (and, in some cases, additional damages)
  • A destruction order for the illegal goods
  • Costs

Should your case require this sort of action, appropriate litigation support is required and our office can refer you to an IP Litigation firm is/as required. Court proceedings can be time-consuming and costly, so it is always recommended to seek ways to resolve the matter through alternative dispute resolution processes before instituting legal action. Mark My Works has a strong focus on achieving settlements and resolutions before litigation is necessary.

Key takeaways

  • Register your trade marks to protect your IP and give yourself the best chance of avoiding infringements
  • Act quickly if you suspect any infringement
  • Seek professional advice before making any legal threats against a third party
  • Monitor your operating environment regularly
  • Take proactive steps to avoid infringing on another party’s trade mark rights

A last word on trade mark infringement

A trade mark can be very personal.  It can represent countless hours of hard work, risk and sacrifice – and it can also represent substantial investment and commercial value.  However, it’s crucial not to let an emotional attachment to your trade mark affect your responses in the event of a suspected transgression.   Swift yet informed action is your best approach.

At Mark My Words Trademark Services, we understand the importance of securing and protecting your IP through trade mark registration and we can help if you believe your rights are being infringed.

Some FAQs on trade mark infringement in Australia

The following questions may help you clarify your situation if you feel your rights are being infringed.

Very.  That said, while there are many disputes over the use or registration of trade marks, only a limited number of these result in actual legal proceedings and even fewer result in formal judgements being issued by the Courts.  Most disputes are solved amicably through negotiation before litigation or at mediation.  However, getting professional advice and guidance from the start is the best way of ascertaining whether or not there are sufficient grounds for your case – as well as being an important step in preventing you from taking any action which may be harmful.

The most important thing you can do to protect your trade mark from infringements is to register it.

Whilst unregistered trade marks do have some protection, trade mark registration ensures exclusive use of your unique sign in relation to your specified goods and services and is the only watertight way of safeguarding your valuable IP.  It is also easier to take action against infringers if your trade mark has been registered.

If the court rules in favour of the person alleging that trade mark infringement has occurred, it may:

  • Award an injunction against the infringer to force them to stop using the sign in question
  • Grant damages to the registered trade mark owner or award an account of profits (meaning you could be awarded the profits that the infringer received as a result of the breach)
  • Award additional damages to deter further violations in certain circumstances
  • Grant a destruction order requiring that the infringed goods be destroyed
  • Award legal costs

However, it is important to note that even if costs are awarded, these may not cover all the actual legal costs.  Legal fees may still need to be paid, which is why it is so important to try and resolve a trade mark dispute outside of the courtroom.

Prevention is always better than cure – and vigilance is your best weapon against infringement.  It is important to understand that it is the trade mark owner’s responsibility to prevent or stop infringements. The trade mark office does not police for infringements and does not provide services or advice should infringement be found.

Proactively monitor your competitive landscape for unauthorised use of a similar or the same trade mark as yours – and also keep a look out for problematic trade mark applications.  Using Google Alerts is a good, free option, to help monitor for unauthorised use of your trade mark or brand name online. There are tools and watch services available to help monitor the trade mark database/s.  It’s important to minimise delays if you suspect an infringement, so always take prompt action to prevent, or at least minimise, the risk of consumer confusion, reputational damage and/or financial harm.

If you are considering starting a business, launching a new product or brand or registering a trade mark, it is really important to do thorough due diligence beforehand in order to minimise the possibility of infringing on another person’s rights. 

Comprehensive trade mark searches are imperative – plus you need to pay careful attention to the classes of goods or services that you select when you file your trade mark application. These searches are also important to ensure you are adopting new brands or names honestly. If a later infringement allegation is levelled against you, a possible defence may be that you are an honest and concurrent user of your brand alongside the registered trade mark. Failure to conduct appropriate searches at the outset could lead to a finding that the adoption of the name was not honest, and therefore there cannot have been honest and concurrent use.

If you receive a Letter of Demand, our recommendation is not to respond until you have sought expert advice from a trade marks attorney.  Trade mark law is complex and often misunderstood, so it’s best to get objective, carefully considered advice tailored to your specific situation.  

If you are accused of transgressing someone else’s trade mark rights, there are a number of things that you may be able to use in your defence (depending on the facts and circumstances), such as:

  • You are actually the first user of your mark
  • You used the mark ‘in good faith’
  • You used the mark ‘descriptively’
  • You used the mark fairly in the course of competitive advertising which is legal in Australia
  • The owner of the trade mark consented to its use

A trade marks attorney or IP solicitor will consider all aspects of your circumstances and work out the best defence, if one is available.

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Real People, Real Reviews

Jacqui and her team have been incredibly professional and helpful with my trademarks, consistently going above and beyond by being super responsive and providing thorough updates. Highly recommend for anyone in need of similar services!
I was unable to register my trademark due to similarities with another trademark, and MMW guided me through the negotiation process with the other party. They were always responsive and highly supportive. Strongly recommend!
I had an exceptional experience with Mark My Words Trademark and couldn’t be more grateful for Jacqui’s expertise and dedication. From start to finish, she guided me through the trademark process with professionalism, patience, and a wealth of knowledge. She made what could have been a daunting process feel seamless and stress-free. Her attention to detail and strategic approach ensured my business was fully protected. If you're looking for a trademark lawyer who truly knows her craft and genuinely cares about her clients, I highly recommend Jacqui and the team at Mark My Words Trademark! Thank you so much!
Jacqui is exceptional at what she does and was able to help me navigate a complex AU and international TM strategy over 6-7 classes for a business. No question was too big or small for Jacqui. Her communication was flawless, and her professionalism and knowledge and willingness to help was invaluable. 100% would recommend.
I can't fault the team's communication and advice. They reassured me every step of the way and were successful in securing my trademark when I had been struggling for almost a year. Would highly recommend (and have been!). Thanks Jacqui and team.
We had the pleasure of working with Jacqui and her team for our trademark registration. We impressed by their in-depth knowledge of trademark law and the clear explanations they provided. They were incredibly responsive to our questions and kept us informed throughout the process. Thanks to their thorough approach, our trademark was successfully registered. We highly recommend Mark My Words Trademark Services to anyone seeking expert legal assistance with trademarks!"
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I have a business, the team and I knew that the next step in our business was to trademark our name, I’ve heard about MMW Trademark from a dear friend of ours.

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Jacqui has an amazing wealth of knowledge. She has gone above and beyond to assist me and point me in the right direction.
Highly recommend.
Jacqui and Brooke have made the entire process of applying for a trademark an absolute breeze! At every step, from submitting the trademark applications to navigating the subsequent stages and exploring other opportunities, the team made it easy for me to understand and proceed. Thanks to their guidance, our trademarks were ultimately approved. I'm looking forward to a long-term partnership with Mark My Words and thank them for making this important business step stress-free.
We've been clients of Mark My Words for quite a few years now, and not once have I ever doubted that my business is in the very best hands when it comes to handling our IP with trademarks in Australia and throughout the world. Jacqui has expertly guided us through a number of trademark purchases that were straightforward, as well quite a few other instances where we've had to overcome objections, negotiate trademark conflicts, and defending our own trademarks. The communication is perfect and the team always goes above and beyond to make sure we understand our options and possible costs before making any decisions. I highly recommend Mark My Words to any small business needing help with trademarks.
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Mark My Words were the perfect solution to my Trademark registration needs. They have been so professional and thoughtful along the journey, providing me regular updates and a streamlined service. I filled out a few details and they took over from there with no glitches and a wonderful result! I now have a trademarked writing business in Australia and I plan on protecting myself in other countries too. I wouldn’t go anywhere else. Thank you to the team for looking after HeartWriting® Workshops Australia!
Jaqui and staff at MMW have been excellent and very professional. I started with a large company who grossly overcharged and failed to do the necessary work. Still paying them off by the way! Then I found Jaqui and staff who went out of their way to assist for reasonable charges Go with a smaller company and get personalised service like I did. They go out of their way to offer advice at reasonable fees
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Our experience with Mark My Words has been excellent. We worked with Jacqui Pryor on US trademark infringement issues with no charge for the email consultation. Jacqui Pryor held my hand throughout the process and walked me through the steps necessary. I am very happy with the effort Jacqui Pryor made and the quality of the work. Her advice is always on point. She was always available and happy to answer any questions which is very helpful in the complex world of trademark infringement. Will continue to use Mark My Words for future IP activities. I would recommend Jacqui Pryor for anyone chasing deep trademark infringement issues.
Best of the best!

I wanted to express my heartfelt appreciation to Jacqui L Pryor for her invaluable assistance with my challenging trademark case. Thanks to her expertise, I successfully secured my trademark. I highly recommend Jacqui for her exceptional thoroughness, intelligence, and skill in navigating complex legal matters. 5 stars ⭐️⭐️⭐️⭐️⭐️
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I needed a bit of straightforward advice for my small business, as I wasn't sure if I needed to apply for a trade mark or whether there would be an infringement. Jacqui replied quickly, thoroughly and cleared everything up, with no charge for the email consultation. I'll definitely be back if I need more help in future.
Always friendly and helpful, MMW make the trademarking process really clear and easy.
Jacqui has been amazing in terms of advice and support when considering trademark issues in my business. I felt empowered to make informed decisions and reassured by her knowledge and professionalism. I wouldn't hesitate to engage her services again in the future. Very encouraging, quick to respond and highly professional. Many thanks Jacqui.
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Extremely professional service and advice, a very pleasant collaboration, which ultimately led me to successfully obtain approval in what I initially thought was an impossible trademark application process. Special thanks to Ms. Ma.
We tried to register our trademark ourselves and put it in the too hard basket after numerous rejections. We then got on to Jacqui Pryor at Mark My Words and couldn't have been happier with the ease of the process and Jacqui's clear communication style, keeping us informed and stepping us through the process to a successful registration. Couldn't recommend highly enough.
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The team at Mark My Words made a complex process extremely simple. Their communication was excellent throughout the process
The staff and Mark My Words Trademark Services were very helpful and always available to clarify any issues.
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After months and months of dealings with a previous solicitor over trademarking, Jacqui literally got results in a matter of days.
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We've used MMW extensively across a broad range of trade mark applications in dozens of jurisdictions. The advice has been nothing but correct, actionable and timely. I couldn't encourage using MMWs services more. They are fantastic, reliable and a great addition to a busy in-house legal team.
Thank you for an all round great service,
Most pleasant professionals We’ve come across
After weeks of self-directed research into IP and how to best protect myself, I only became more and more overwhelmed and unsure of where to start. After reaching out to Jacqui and the team at MMW, my queries were answered promptly and comprehensively. If it wasn't for MMW I would have wasted money on IP that wasn't registrable or helpful in protecting my brand. Thanks to their skill set and wide range of IP knowledge I could effectively protect my brand now, and for the future.